bi44 Terms & Conditions

bi44 is a trusted online casino and betting platform for users in Bangladesh. We are committed to maintaining a transparent and honest relationship with all our members. These terms and conditions clearly set out the legal framework that governs your use of our services.

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In this document, "bi44", "we", "us", or "platform" refers to the bi44 online gaming service, operated under the domain bi44.lat. "User", "you", or "member" refers to any individual who accesses or uses the platform.

"Services" refers to all online casino games, sports betting, virtual games, and other entertainment activities offered through bi44. "Account" refers to the personal profile registered on the platform.

1.1 Scope of Terms

These terms govern your entire relationship with the bi44 platform. Specific terms relating to account registration, financial transactions, bonus programs, VIP benefits, and customer support are also considered part of these main terms.

1.2 Changes to Terms

bi44 reserves the right to amend these terms and conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the revised terms.

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To open an account and use services on bi44, the following eligibility requirements must be met:

• You must be 21 years of age or older.
• You must be a real individual and must be using this service of your own free will.
• The source of your funds must be lawful.
• Re-registration is prohibited if bi44 has previously suspended or closed your account.
• Each person may create only one account.
• You must register with accurate and complete information.

bi44 may request age or identity verification at any time. Failure to provide the required documents in a timely manner may result in temporary suspension of the account.

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3.1 Registration Process

To create an account on bi44, you must provide your real name, valid contact information, and a strong password. Creating an account with false or incomplete information may result in its cancellation and forfeiture of all funds in that account.

3.2 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Allowing anyone else to use your account is strictly prohibited. If you suspect that your account is being used without authorization, notify the bi44 support team immediately.

You are responsible for all activities carried out through your account, unless it is proven that they resulted from fraudulent activity.

3.3 Account Closure

You may request to close your account at any time. bi44 also reserves the right to suspend or permanently close an account under certain circumstances, such as a breach of terms, fraud, or suspected illegal activity.

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bi44 supports popular payment methods in Bangladesh for safe and fast financial transactions.

4.1 Deposits

• Minimum deposit: ৳100 per method.
• Payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks).
• The correct reference number must be used when making a deposit; otherwise, the transfer of funds may be delayed.
• Deposits from third-party accounts will not be accepted.

4.2 Withdrawals

• Minimum withdrawal: ৳500.
• Processing time: Generally completed within 10 to 45 minutes.
• Account verification must be completed before submitting a withdrawal request.
• Withdrawal amounts will only be sent to the account used for the deposit.
• Winnings earned from bonuses cannot be withdrawn until the wagering requirements associated with the bonus have been met.

4.3 Currency & Conversion

bi44 processes all transactions in Bangladeshi Taka (BDT / ৳). For transactions in foreign currencies, bi44's applicable exchange rate will apply.

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5.1 Welcome Bonus

On your first deposit at bi44, you will receive a 100% first-deposit bonus of up to ৳8,000. For example:

• Deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000.
• Deposit ৳18,000 or more and receive the maximum bonus of ৳8,000 — total balance ৳26,000.

5.2 Wagering Requirement

A 20x wagering requirement applies to the bonus amount. The wagering requirement is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

5.3 Bonus Usage Terms

• Each person is entitled to one welcome bonus only.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
• bi44 reserves the right to modify or cancel any promotion.
• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be cancelled.
• Claiming bonuses from multiple accounts is strictly prohibited.

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bi44's VIP program has five tiers, each offering weekly cashback benefits:

VIP tier changes are assessed automatically based on your activity. VIP benefits may be modified at any time at bi44's discretion.

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7.1 Fair Play Commitment

bi44 is committed to ensuring fairness in all games. Our platform features products from the world's leading game providers, including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. The Random Number Generator (RNG) technology used in all games ensures neutral and reliable results.

7.2 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation:

• Cheating or fraud: Any attempt to manipulate the outcome of a game.
• Use of bots: Placing bets using automated software, bots, or scripts.
• Collusion: Gaining an unfair advantage using multiple accounts.
• Money laundering: Illegal movement of funds or fraudulent financial transactions.
• Bonus abuse: Creating multiple accounts to collect bonuses.
• Exploiting technical vulnerabilities: Taking advantage of software bugs or errors.

7.3 Game Result Disputes

If you have an objection regarding the outcome of a game, you must notify the support team within 7 days of the result being published. bi44's system logs and server records will serve as the final evidence.

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bi44 places the highest importance on the security of your personal information. SSL encryption technology is used for all data transfers on our platform.

8.1 Data Collection & Use

The personal information you provide will be used solely for the purposes of account management, identity verification, processing financial transactions, and providing customer support. Your data will not be sold to third parties.

For more details on data collection and use, please read our Privacy Policy.

8.2 Cookie Usage

The bi44 website uses cookies to improve the user experience. By using the website, you are considered to have consented to the use of cookies.

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bi44 provides 24/7 customer support in both Bengali and English. You can report any issue or complaint through the following channels:

• Live Chat: Direct 24/7 chat support through the platform.
• Email: [email protected] — for detailed complaints by email.

All complaints are treated with equal importance. bi44 aims to provide a resolution as quickly as possible. Complex matters may require additional investigation.

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bi44 is not liable for the following:

• Losses caused by internet disconnection or technical issues.
• Delays or failures by third-party payment gateways.
• Issues arising from user negligence or the provision of incorrect information.
• Unauthorized use of an account if the user did not report it in a timely manner.
• Service disruptions due to unforeseen circumstances or force majeure events.

bi44's total liability shall in no case exceed the actual amount of the transaction in dispute.

10.1 Service Availability

bi44 aims to provide uninterrupted service, but temporary downtime may occur due to maintenance, upgrades, or unavoidable reasons. We will endeavor to provide advance notice in such situations.

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bi44 places the highest priority on responsible gaming. We believe gaming should be enjoyed for entertainment purposes only.

bi44's responsible gaming features:

• Option to set deposit limits.
• Option to take a temporary break (self-exclusion).
• Option to view account activity history.
• Option to permanently close your account if needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

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12.1 Entire Agreement

These terms and conditions constitute the entire agreement between bi44 and you, and supersede any prior oral or written understandings.

12.2 Severability

If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue in full force and effect.

12.3 Non-Waiver of Rights

If bi44 delays in enforcing or waives any provision of these terms, that shall not be considered a waiver of that provision or any other right.

12.4 Contact

If you have any questions about these terms or any bi44 service, please contact our support team: [email protected]

For more information, visit our FAQ section and About Us page.